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Step-by-Step Solutions for External Devices Not Working on Windows

By Admin | 26 Nov 2024

External Devices Not Working on Windows

Imagine this: you’ve plugged in your external hard drive or USB device, ready to transfer important files, but it doesn’t show up. Frustrating, right?

Many users face this issue, whether it’s a USB drive, external hard disk, or other peripherals. The problem often lies within Windows settings, drivers, or software conflicts.

But don’t worry—we’ve got you covered. This blog offers step-by-step solutions to fix external device issues, from quick adjustments in Windows settings to resolving driver conflicts. By the end, your devices will be back in action, hassle-free.

Windows Settings Adjustment

Enable the Device Through Device Manager

Open Device Manager:

  • Press Windows + X and select Device Manager.
  • Expand categories such as “Universal Serial Bus Controllers” or “Disk Drives” to locate your external device.

Check Device Status:

  • If the device is listed with a yellow triangle or red cross, right-click it and choose Enable Device.
  • If no errors are visible but the device isn’t working, select Uninstall Device, restart your PC, and reconnect the device.

Scan for Hardware Changes:

  • In Device Manager, click Action > Scan for Hardware Changes to detect newly connected devices.

Reset Hardware Policies in Group Policy Editor

Open Group Policy Editor:

  • Press Windows + R, type gpedit.msc, and hit Enter.

Navigate to USB Policies:

  • Go to Computer Configuration > Administrative Templates > System > Removable Storage Access.

Adjust Policies:

  • Ensure all policies related to removable devices are set to Not Configured or Disabled to allow access.

Restart Your System:

  • Apply changes and reboot your computer for the settings to take effect.

Driver Conflicts and Updates

Detect and Uninstall Conflicting Drivers

Identify the Problematic Driver:

  • In Device Manager, look for devices with a yellow triangle or error message under “Properties.”

Uninstall the Driver:

  • Right-click the problematic device and select Uninstall Driver.
  • Disconnect and reconnect your device to trigger a fresh driver installation.

Check for Hidden Drivers:

  • In Device Manager, click View > Show Hidden Devices and remove outdated or conflicting entries.

Install the Latest Device-Specific Drivers

Manually Update Drivers:

  • In Device Manager, right-click your device and choose Update Driver.
  • Select Browse My Computer for Drivers and locate the downloaded file.

Use Windows Update:

  • Navigate to Settings > Update & Security > Windows Update to check for driver updates provided by Windows.

System Updates and Rollbacks

Ensure Windows Is Up-to-Date

Run Windows Update:

  • Go to Settings > Update & Security > Windows Update and click Check for Updates.
  • Install any pending updates and restart your PC.

Enable Optional Updates:

  • Under Windows Update, click Optional Updates to see if device drivers are listed for installation.
  • Roll Back Recent Updates Causing the Problem

Uninstall Faulty Updates:

  • Go to Settings > Update & Security > View Update History > Uninstall Updates.
  • Select the problematic update and click Uninstall.

Use System Restore:

  • Press Windows + R, type rstrui, and follow the prompts to restore your system to a previous state when the device was working.

Call Now for Further Assistance

Still facing issues? Don’t let technical challenges slow you down. Our expert technicians can diagnose and fix the problem quickly.

???? Call us today for immediate assistance at +91-7042640351, 9891868324 or visit our service center for hands-on support.

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